Last updated: 2026-9-17
This Privacy Policy describes how EZPICK INC ("VETROVUE," "we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from https://vetrovue.com/.
1. Information We Collect
Information you provide to us:
- Contact details (name, email address, phone number, shipping and billing address) when you place an order, create an account, sign up for emails, or contact customer support
- Payment information, processed securely by our third-party payment provider (see Section 4) — we do not store your full card number
- Any information you submit in reviews, contact forms, or customer support communications
Information collected automatically:
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages viewed, products browsed, time spent on Site, referring website)
- Location data inferred from your IP address (general region, not precise location)
Information from cookies and similar technologies: We use cookies, pixels, and similar tracking technologies to operate the Site, remember your preferences (such as items in your cart), and understand how visitors use the Site. See Section 5 for more detail.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping, payment processing, and customer support
- Communicate with you about your order, account, or inquiries
- Send you marketing emails or SMS, if you've opted in, and let you unsubscribe at any time
- Improve the Site, our products, and the shopping experience
- Detect and prevent fraud, abuse, or security issues
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information for money. We share information with the following categories of third parties, only as needed to operate our business:
- Ecommerce platform: We use Shopify to power our online store. Shopify processes order and account information on our behalf. See Shopify's Privacy Policy for details.
- Payment processors: Payment information is processed by our payment provider(s) (e.g., Shopify Payments, PayPal) to complete your transaction securely.
- Shipping & fulfillment: We share your name, address, and order details with our shipping carriers and warehouse/fulfillment partners so they can deliver your order.
- Marketing & email platforms: If you opt in to marketing, we share your contact information with our email/SMS marketing provider (e.g., Klaviyo or Omnisend) to send you communications.
- Affiliate & advertising partners: We may use affiliate tracking tools and advertising platforms (such as Meta and Google) to measure ad performance and attribute purchases; these partners may set their own cookies as described in Section 5.
- Analytics providers: We use analytics tools (such as Google Analytics) to understand Site usage and improve performance.
- Legal & safety: We may disclose information if required by law, or to protect the rights, property, or safety of VETROVUE, our customers, or others.
We do not share your information with third parties for their own independent marketing purposes without your consent.
4. Payment Information
All payments made on this Site are processed through secure, PCI-compliant third-party payment processors. We do not have access to, and do not store, your full credit card number or CVV.
5. Cookies & Tracking Technologies
Cookies are small files stored on your device that help the Site function and help us understand how it's used. We use:
- Essential cookies — required for core functions like your shopping cart and checkout
- Analytics cookies — help us understand Site traffic and usage patterns
- Marketing/advertising cookies — used by us and our advertising partners to show you relevant ads and measure their performance
You can control cookies through your browser settings. Note that blocking essential cookies may affect the Site's functionality, such as your ability to complete a purchase. Where required by law, we will request your consent before setting non-essential cookies.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to process your order, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Order and transaction records are generally retained for the period required by applicable tax and accounting laws.
7. Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Request deletion of your personal information
- Opt out of the sale or "sharing" of personal information (we do not sell personal information)
- Withdraw consent to marketing communications at any time, by using the unsubscribe link in any email or contacting us directly
California residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to know, delete, correct, and limit the use of your personal information, and the right not to be discriminated against for exercising these rights.
EEA/UK residents: Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, or object to our processing of your personal data, and the right to data portability, where applicable.
To exercise any of these rights, contact us at support@vetrovue.com. We may need to verify your identity before fulfilling certain requests.
8. International Data Transfers
If you are visiting from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our Site and service providers operate. By using the Site, you consent to this transfer.
9. Children's Privacy
This Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
10. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
The Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with an updated "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at support@vetrovue.com.